Procolored Confirms Resolution of Software Risk, Promises Improved Escalation Procedures

Might 19, 2025 – Personored [http://www.procolored.com]An organization that’s identified for its innovation in digital printing expertise has issued an official assertion wherein current considerations a few software program deviation have been tackled. The corporate has apologized for customers, has supplied technical clarification and a sequence of procedural enhancements intimately aimed toward strengthening person belief and guaranteeing information safety in the long run.

Procolored clarified {that a} technical element can have influenced a restricted variety of set up packages in the course of the software program -upload course of. As quickly as the difficulty was recognized, the technical staff took fast motion to droop the distribution of the affected recordsdata and launched an in depth inner evaluation to enhance future ensures and to ensure the continual product integrity.

“We sincerely apologize for the potential discomfort,” the corporate mentioned. “We take full duty for the incident and are dedicated to guard the pursuits of our prospects by means of transparency, velocity and accountability.”

It is necessary that Procolored has confirmed that the F13 Professional, VF13 Professional and V11 -PRO fashions weren’t influenced by practical issues. Nevertheless, as a precautionary measure, up to date and totally verified software program installers at the moment are out there for these fashions on the corporate’s official web site. These variations have adopted in depth safety assessments and have been confirmed that they’re protected to be used. Prospects who want assist with the set up or have technical questions are inspired to contact the Procolored Technical staff for well timed assist.

Prospects who encounter issues in the course of the set up are inspired to contact the technical assist staff of the corporate, which is totally knowledgeable and outfitted to supply quick and efficient assist.

As a part of its lengthy -term connection for high quality and person safety, Procolored has applied a sequence of inner reforms, together with:

– Improved escalation protocols between customer support and technical departments to attenuate delays

-Stricter software-release processes, together with in depth malware scanning and third-party code-validation

– routine safety audits of all downloadable instruments to establish and remove potential dangers early

-Cross-functional coaching applications to enhance coordination between engineering and assist groups

– Enlargement of customer support infrastructure to make sure sooner decision instances and direct communication channels

“We perceive that belief is just not solely constructed by expertise, however by motion. Our staff strives to make sure that each interplay with our merchandise is protected, dependable.”

With these enhancements in place, Procolored needs to alter this problem to an opportunity for progress – strengthening its standing as a accountable model that unconditionally helps its customers, even in tough moments.

Mediacontact
Firm title: Procolored Inc.
Contact particular person: David
E -Mail: Ship e -Mail [https://www.abnewswire.com/email_contact_us.php?pr=procolored-confirms-resolution-of-software-risk-promises-improved-escalation-procedures]
Nation: United States
Web site: http://www.procolored.com

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