Analysis

Revolut Refuses To Reimburse Customer After Unclear Deposit Instructions Cause Loss of $1,500 in Crypto: Report

Published

7 months ago

April 22, 2025

The monetary expertise firm Revolut has reportedly refused to reimburse a buyer who has misplaced crypto belongings resulting from an administrative error.

BBC report That Tzoni Raykov, a Bulgarian topic, misplaced the cash after an try to switch $ 1500 to the Stablecoin USDC from a separate crypto portion to his revolutation account.

Raykov says that for the primary time he despatched $ 10 to USDC as a check and chosen the Polygon POS (proof of stake) community to facilitate the switch. The switch of $ 10 was profitable.

When Raykov then despatched $ 1500 to USDC, he chosen the “Polygon (Bridged)” community. He says that the switch methodology has transformed the Stablecoin into his bridged model, USDC.E. Revolut has reportedly obtained the bridged USDC, however the fintech firm doesn’t settle for it actively.

The $ 1500 of the Stablecoin didn’t seem on the Raykov account or was despatched again to him.

Revolut advised the BBC that it could not do something about it.

“Like the usual business observe due to the essential technical challenges concerned in supporting each mixture of token and chain, the restoration of this non -supported belongings is just not inside the scope of Revolut.”

Raykov, an oil engineer, says that Revolut’s deposit directions weren’t particular sufficient.

“They wait till I get bored and quit, to simply accept that the cash has disappeared. However I can’t. It’s ridiculous that they’ll behave that manner.”

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