TTEC Wins Gold for AI-Powered Learning Innovation at Brandon Hall Group Technology Excellence Awards™

AUSTIN, Texas, January 15, 2026 (GLOBE NEWSWIRE) — TTEC Holdings, Inc. (NASDAQ: TTEC), a number one international innovator of buyer expertise (CX) know-how and providers for AI-enhanced CX, was honored with a coveted Gold award on the Brandon Hall Group Technology Excellence Awards™ within the Greatest Advances in Generative AI Studying Answer class for Learning Wizards Suite.

“Our know-how awards are primarily based on a rigorous analysis framework that measures true innovation, practical excellence and quantifiable enterprise impression. This 12 months’s acknowledged answer suppliers and organizations replicate the best requirements within the {industry} and reveal how know-how can speed up capabilities, efficiencies and outcomes.” mentioned Mike Cooke, Chief Government Officer of Brandon Corridor Group.

The 2025 Brandon Corridor Group Know-how Excellence Awards™ acknowledge work in studying and improvement, expertise administration, expertise acquisition, human sources, gross sales enablement, the way forward for work and schooling know-how.

“Profitable Gold on the Brandon Corridor Awards is a testomony to how we’re redefining studying by way of innovation,” says Julie Stone, TTEC’s Chief Studying Officer. “By combining cutting-edge distant know-how with our proprietary studying prompts and information graphs, that are primarily based on studying science, we create end-to-end, AI-driven curricula targeted on constructing the talents that drive actual enterprise outcomes. This recognition validates our dedication to delivering transformative studying experiences at scale.”

TTEC’s award-winning entry, Studying Wizards Suite, is a proprietary AI-powered studying design ecosystem that considerably reduces improvement time and improves design high quality. Key options embrace:

• AI-powered studying design – accelerates wants evaluation and abilities mapping.
• Human-in-the-loop method – ensures high quality and consistency.
• Measurable enterprise impression – quicker improvement, higher design, aligned outcomes.

“The Studying Wizards Suite represents a leap ahead in AI-enabled studying design: it combines velocity, scientific accuracy and human supervision to ship measurable impression on each studying outcomes and enterprise efficiency,” mentioned Dominik Rus, TTEC’s World Head of Studying Science, Innovation, and Know-how.

Award winners will likely be honored at Brandon Corridor Group’s HCM Excellence Convention, February 9-12, 2026, on the Hilton West Palm Seashore, Florida.

About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a number one international innovator in buyer expertise (CX) know-how and providers for AI-enabled digital CX options. TTEC’s results-driven options serve iconic and disruptive manufacturers and span your entire enterprise, touching each digital interplay channel and enhancing each step of the client journey. Leveraging next-generation digital know-how, the corporate’s TTEC Digital enterprise designs, builds and operates omnichannel contact heart know-how, CRM, AI and analytics options. The corporate’s TTEC Interact enterprise delivers AI-enhanced buyer engagement, buyer acquisition and development, technical assist, again workplace and fraud prevention providers. Based in 1982, the corporate’s singular obsession with CX excellence has delivered industry-leading buyer, buyer and worker satisfaction scores world wide. Working on six continents, the corporate’s staff deliver know-how and humanity collectively to ship happy prospects and differentiated enterprise outcomes. For extra info go to us at ttec.com.

Media contact
Meredith Matthews
Meredith.matthews@ttec.com