Wonderful Raises $34 Million Seed Round to Accelerate Enterprise AI Adoption in Non-English Speaking Markets

Fantastic’s AI brokers supply pure speech assist, along with chat and e -mail, all on one platform -cutting prices and performing folks higher

Tel Aviv, Il / Access to Newswire / 2 July 2025 / Immediately Fantastic proclaims a $ 34 million seed spherical underneath the management of Index Ventures, by which Bessemer Enterprise Companions and Vine Ventures take part, to speed up using the platform of its AI Brokers in non-English markets in Europe, Asia and the Center East. Based in 2025 in Israel, Fantastic is already lots of of 1000’s of buyer interactions for market -leading corporations.

Contact facilities are damaged. In Spain, 75% of the Telco prospects assess their contact centrumer expertise as “very dangerous” or “unacceptable”. In Italy, half of the financial institution prospects cling up if they’re held on maintain for greater than 5 minutes. In Greece, 50% of callers go away the road inside two minutes. The AI ​​platform of Fantastic makes each interplay seamless: zero ready time, 24/7 availability and assist at skilled degree in each language, about speech, chat and e-mail. Fantastic makes this a actuality at the moment, in markets the place it could take years to beat the complexity of localization and implementation.

“We appeared on the present state of AI and located it insufferable that almost all of the world should wait years for one thing that may be delivered at the moment,” mentioned Bar Winkler, Co -Founder and CEO of Fantastic. “Our technique is straightforward: working shortly with the very best corporations in each market and constructing the expertise density that’s wanted to be obsessive about delivering an incredible expertise for his or her prospects.”

Whereas Massive Tech is busy perfecting English and Mandarin, the remainder of the world is delivering unparalleled fluency and cultural consciousness in a $ 200 billion likelihood the place the US focuses on the US. Fantastic has developed experience in agent constructing for the corporate. By connecting with the inner programs and workflows of a company and deeply understanding the client -oriented processes, corporations not have to decide on between superior choices and full localization; They each get.

“Our 2,000 customer support brokers deal with tens of millions of interactions each month,” says Nir David, CEO of Geeneq, the most important ISP and Telco in Israel. “We evaluated greater than a dozen AI options, and nice was the one one who met our bar. I used to be stunned to see that their AI agent had a pure voice interplay to resolve our most complicated flows, with many steps on a number of inner programs.”

Stunning aims to win markets which are extremely distributed, versatile and tough to crack with AI. Delivering high-quality AI brokers who perceive each native nuance and run easily to scale underneath strict SLAs types an vital engineering and go-to-market problem. Nice is to broaden his crew of high expertise in all capabilities to tackle that problem frontally.

“Nice is actually transformational – not solely in the way it helps corporations world wide to avoid wasting the prices dramatically, but additionally in the way it improves expertise for his or her prospects. For giant corporations, the financial savings can come throughout lots of of tens of millions of {dollars},” mentioned Hannah Seal, accomplice at Index Ventures. “Bar, Roey and their crew carry a uncommon mixture of obsession, ardour and ruthless execution. It brings them to an exceptionally robust place to resolve probably the most tough challenges there are: Ai working seamlessly in native languages ​​and contexts, wherever their prospects are.”

About nice

Stunning builds AI customer-oriented brokers for corporations in deprived markets. The brokers of Fantastic are deeply localized and supply direct, skilled buyer assist in chat, speech and e -mail. Fantastic was based in 2025 by Bar Winkler (CEO) and Roey Lalazar (CTO), primarily based on deep expertise in enterprise software program and utilized AI. Winkler beforehand constructed Approve.com, taken over by Tipalti, whereas Lalazar Kaps created, an AI-driven localization platform. Fantastic is supported by Index Ventures, Bessemer Enterprise Companions and Vine Ventures. For extra info, go to http://www.wonderful.ai.

Contact particulars

Mia Balaban
[email protected]

SOURCE: Stunning